~ Principles of Politeness, and of Knowing the World. By the late Lord Chesterfield. Methodified and digested under distinct Heads, With Additions, By the Rev. Dr. John Trusler: Containing Every Instruction necessary to complete the GENTLEMAN and MAN OF FASHION; to teach him a Knowledge of Life, and make him well received in all Companies, 1786
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(via prettyspectacular)
This is actually very good advice. Especially if you work...customer service.
Chesterfield was...proper gent, wasn’t he?
This is how mediocrity...incompetence are perpetuated, this assumption that people will...